Being prepared is often the best way to deal with property damage from a fire, flood or other form of loss. Keep an up-to-date inventory of your property including serial numbers where possible. This will help to accurately determine the value of your loss.

When a loss occurs:

• Contact local authorities like police or fire services if required.
• Call our office 1-866-894-4204 or the emergency number on your insurance card as soon as possible. Make sure you leave a contact number where we can reach you.
• Take steps to secure the property and protect it from further damage if possible.
• Take photos or video of the scene if possible to help during the assessment.
• Do not discard damaged property or undertake repairs without approval from your insurance representative.